Thomas Ross – Lead Pharmacist, South & Mid Division, NHS Highland
“I have attended a number of one day training events that Tom has run but, more significantly, an extensive leadership and management course that ran over 18 months, with 12 direct teaching days. Tom is a fantastic course leader and facilitator. His knowledge of leadership and management skills, his enthusiasm and ability to motivate a group are second to none, all of this only helped by his sense of humour. In a short period of time, Tom helped us to gel as a group and to establish a supportive, safe and confidential environment. As well as imparting a lot of theoretical knowledge, Tom helped us to turn the theory into practice so that we could utilise the learning in our day-to-day roles and helped us to work through some difficult and challenging scenarios. The long-term outcome of his facilitation and support to our group is that we developed a longstanding network of colleagues and friends across Scotland.
During our 18-month course, he went above and beyond simply being a course leader in that he made himself available to us as a coach and mentor. I, and many others, took him up on this offer because of his approachability and also because of the trust and confidence we have in Tom. In particular, Tom gives individuals the insight into their own potential, pulls out skills and attributes that individuals may not see in themselves and provides individuals with the courage and confidence for them to go far outside their comfort zone and to push their own development. My colleagues and I feel that, in Tom, we have met a phenomenal coach and mentor and also a friend.”
Dr. Rafael Hashmi - Associate specialist, Royal Lancaster Trust
"Excellent learning opportunities during this interactive course"
Danielle O’Neill - Revalidation and SAS Administrator, Alder Hey Children’s Trust
“We have received a brilliant service here at Alder Hey. The feedback from our delegates has been 5*. Tom is reliable, knowledgeable, friendly and approachable. I highly recommend his services as do our delegates as we are always fully booked with many on a reserve list”
Ruth Buchan FFRPS – Chief Executive Officer, Community Pharmacy West Yorkshire
“Having Tom as my coach really helped me transition into my new role as CEO. Providing support and challenge, advice and signposting to tools, Tom has been key along my personal development journey. He enabled me to be brave, consider new ideas, find my feet (and confidence) – to be effective.”
Dr. Ahmed Khafagy - Professor of ORL-HNS, Ain Shams University
"All aspects were useful, yet knowing the type of learners and how to use different methods to teach the different types of learners was most useful"
Kay Carter – Former Assistant Director of Medical HR and Education, Royal Liverpool and Broadgreen University Hospitals NHS Trust.
“TLP has created and delivered bespoke Clinical Supervisor Training Courses which have been well received and complimented by our consultant body”
Suchitra Chandrasiri - Speciality Doctor, Alder Hey Children’s trust
"The courses provide time to think about issues that are very real in the workplace and provide solutions for them. Thank you"
Dr Griselda Wireko-Brobbyy - Consultant Neurodevelopmental Paediatrician, Sussex Community NHS foundation Trust
"Thank you, Tom. Great couple of days in business thinking. Much appreciated!”
Dr. Mohamed Fawzy Almaz, Consultant, Royal Lancaster Trust
"It is above my expectations for a course, I really enjoyed it"
Rob Holmes. Country Manager - Proveca
“Recently we asked TLP to deliver a series of masterclass sessions for our KOL’s [Doctors, pharmacists and nurses]. The topic for this is Business Case Planning and the response has been fantastic. The 4 days we arranged were fully booked almost immediately! The engagement by our KOLs has been incredible and they have genuinely learned lots about a topic which the NHS does not provide much, if any, training in. The masterclasses are structured so that each participant gets to apply the theory to his or her own real-world situation and this has been a real eye opener for our doctors and pharmacists that have attended the programme. Furthermore, Tom and TLP go the extra mile by providing ongoing support after the event, via private user groups whereby all participants can share stories, ask for advice and also share their successes. This has taken many of our KAMs relationships with their key customers to a deeper level. I would recommend Tom and TLP wholeheartedly to anyone in pharma that is serious about developing their internal people and their external customers.”